How Epiq Built a Foundation of Visibility and Took Control of Cybersecurity Asset Chaos

A worldwide provider of legal services, Epiq serves law firms, corporations, financial institutions, and government agencies. With over 80 offices and 17 data centers spread across different continents, Epiq has transformed the business of law for its clients globally for nearly two decades.

Key Challenges

  • Find and secure unknown agents and devices lurking across global infrastructure

  • Unify thousands of assets and identities into one reliable view

  • Cut through the noise and eliminate data silos that kept IT, security, and GRC teams operating in isolation


Everybody thinks Axonius is a security tool, but my IT team loves the platform. They leverage it so often when we’re trying to manage a deployment or troubleshoot an IT issue. It’s the first place they turn every time.

Alyssa Miller
CISO
Epiq

How Epiq Built a Foundation of Visibility and Took Control of Cybersecurity Asset Chaos

When Alyssa Miller joined Epiq as Chief Information Security Officer, she walked into a world both exciting and complex. Epiq was already a global powerhouse in legal services, managing oceans of sensitive data for high-profile clients. But with massive scale came equally massive complexity, especially in IT and security.With her background in software development and a career shaped by a passion for security, Alyssa was ready to elevate Epiq’s cybersecurity posture. What she wasn’t expecting was how hard it would be to simply see everything.

When I think about Axonius and how important it is to our security program, words can't describe it. This tool is a key piece and an inherent element of everything we do. It drives our automation, discovery, and key portions of our strategy. Axonius provides the luxury of being able to evaluate where we stand by quickly visualizing our gaps as we build out our cybersecurity program.

Alyssa Miller
CISO
Epiq

Previous Situation

Epiq’s IT and security teams were juggling thousands of systems spread across hybrid on-prem and cloud environments. Workstations, virtual machines, identities, and more, all tangled in silos. This created numerous manageability challenges.

Despite best efforts, critical assets remained hidden. Legacy systems clung to corners of the network. Unknown devices appeared like ghosts in the machine. And with sensitive data on the line, “unmanageable” wasn’t just inconvenient, it was unacceptable.

Everybody thinks Axonius is a security tool, but my IT team loves the platform. They leverage it so often when we’re trying to manage a deployment or troubleshoot an IT issue. It’s the first place they turn every time.

Alyssa Miller
CISO
Epiq

Challenges

Visibility wasn’t a luxury, it was mission-critical. Alyssa and her team needed to:

  • Find and secure unknown agents and devices lurking across global infrastructure

  • Unify thousands of assets and identities into one reliable view

  • Cut through the noise and eliminate data silos that kept IT, security, and GRC teams operating in isolation

Even basic questions like “What do we own?” or “Is that endpoint secured?” required unreasonable effort to answer.

As the threat landscape evolved, Alyssa’s concerns escalated. Time lost chasing asset data was time attackers gained. Gaps in control coverage meant potential entry points. And mismanaged identities posed internal risks as dangerous as any external threat.

I honestly would recommend Axonius to any organization. It's such an easy tool to use. There's a lot of data management and discovery tools out there, especially in the cybersecurity space, but there are few that are as easy as Axonius.

Alyssa Miller
CISO
Epiq

Consequences

Doing nothing meant staying in the dark. And when you’re in the dark, bad things happen:

  • A breach could expose sensitive legal data, damaging client trust and brand reputation

  • A compliance audit could uncover unmanaged assets and result in costly fines

  • A missed certificate expiration or access misconfiguration could trigger a cascading failure

The business impact? High. The stress level? Even higher. Alyssa needed a solution that could not only shine a light into every corner of Epiq’s infrastructure, but also help her team act quickly.

I didn't have to worry about some of those foundational elements of trying to build up an asset inventory or trying to visualize what across the environment was already in place. The Axonius connectors we utilized made it easier for me as an incoming CISO just to even understand the environment.

Alyssa Miller
CISO
Epiq

Solutions

Fortunately, Axonius was already in play. Epiq had chosen the Axonius Asset Cloud Platform with Actionability to help unify its sprawling infrastructure. And for Alyssa, it quickly became more than a cybersecurity tool, it became her team’s Swiss Army Knife.

Axonius allowed Epiq to:

  • Aggregate and correlate data from 1,200+ sources

  • Normalize and deduplicate assets for a clean, accurate inventory

  • Discover gaps in certificate management, security agents, and identity coverage

  • Use adapters like Microsoft Entra ID to uncover legacy blind spots and track modernization progress

As Epiq began migrating to the cloud, Axonius delivered the clarity needed to:

  • Map technology deployments across environments

  • Accelerate partner onboarding

  • Reduce friction across IT, operations, and security teams

From certificate missteps to SSO optimization and asset hygiene, Axonius helped Epiq move from reactive firefighting to proactive control.

As we add technologies in other spaces, there are new integrations we can onboard to Axonius. And working with the people at Axonius makes these adoptions far more successful.

Alyssa Miller
CISO
Epiq

Results

With Axonius, Epiq didn’t just plug visibility gaps, they created an intelligent, resilient foundation for growth:

  • Secured unknown agents and shadow devices

  • Consolidated asset data across global systems into a single pane of glass

  • Identified and remediated certificate management issues quickly

  • Streamlined cloud migration with increased confidence and speed

  • Empowered teams beyond security, including IT, Ops, and GRC

  • Discovered and resolved gaps in legacy systems via Microsoft Entra ID adapter

  • Enabled faster troubleshooting, data collection, and incident response


I joke with my peers that Axonius has become our Swiss Army Knife for different data discovery operations around our infrastructure,” says Alyssa. “It’s more than a cybersecurity tool.

Alyssa Miller
CISO
Epiq

Even better? The Axonius partnership stood out.

“Their willingness to add capabilities and integrations, even small features, really supported our growth,” says Alyssa. 

“Whether you’re a small team or a large enterprise, Axonius can grow with you.”

Today, Epiq continues to expand its use of Axonius across the enterprise. By integrating AWS services like GuardDuty and SecurityHub, the team has extended their visibility and control into the cloud. With every new system added, Axonius adapts, integrates, and delivers real-time insights, keeping Epiq one step ahead.

Because when you're handling the legal data of the world's top firms, there's no room for "mostly visible."

With Axonius, Epiq can see it all, and take immediate action.

See Axonius in action

See Axonius in action

Discover what’s achievable with a product demo, or talk to an Axonius representative.

  • Request a demo
  • Speak with Sales